We are sorry to hear your gear didn't work out, but are happy to help you get it returned.
We have a 60-day return policy, which means you have 60 days after receiving your item to request a return. Your item(s) must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
We’re offering an extended 90-day return window for the holiday season. Orders placed after November 1st, 2025 can be returned within 90 days of purchase. Our standard return policy (60 days) will resume on January 1st, 2026.
To start a return and get your prepaid return label please go to our returns page at https://returns.grundens.com and follow the prompts. Please note: You will need your online order number. You can find your order number in your order confirmation or shipping confirmation email.
Grundens offers “like-for-like” item exchanges. During the return process you will be offered the opportunity to exchange your item for the same style, equal price in a new color or size, if available. Exchanges can only be sent to the same address as in the original order, for a new address you will need to return for a refund and place a new order.
Please note that we can only accept returns that have been purchased directly from grundens.com. If you have a return that was purchased from another retailer, you will need to reach out directly to that retailer to process your return.